Shipping & Returns

Ordering and shipment confirmation:

After you place your order, you will receive two emails from The first email is a receipt/confirmation which will arrive within minutes of submitting your order. The second email is a shipping confirmation once your order is on its way.

When will my order arrive?

Orders processing time is between 1-2 business days.

USA:  Once an order is shipped, it can take 2-5 business days to arrive (depending on where in the country you are located).

INTERNATIONAL: Once an order is shipped, it can take 1-2 weeks to arrive (depending on where in the world you are located).


How much is Shipping & Handling?


Shipping & Handling: 

Free Shipping on all orders $25+

$4.99 Flat Rate Shipping on all orders up to $24.99

$3.99 Shipping Protection if selected.



Shipping & Handling: 

International shipping is calculated at checkout. The cost of shipping with be calculated based on your country and city.  

The Monthly Bracelet Club is not available for International orders.

 All sales are final for all international orders.


What is shipping protection?

Shipping protection covers packages and products that are lost, stolen, or damaged during transit.

Coverage will take effect immediately until 24 hours after packages are marked as delivered by USPS. 

If your order is lost, damaged or stolen, we will provide you with an exchange code equal to the value of your original order. This will allow you to select new items and replace them free of charge. 

We cannot process a refund for the shipping protection once your order has shipped.


Where does my order ship from?

Your order ships from our USA headquarters in Sarasota, Florida.


What is your return policy?

We want you to be happy! If you are not completely satisfied with your purchase, it may be returned or exchanged for store credit within 30 days of the date of purchase. To start a return/exchange, contact us and we'll provide you with a printable prepaid Shipping Label for a fast and easy process. The item must be unworn, in their original condition, without any defects or odors. A purchased item can only be exchanged one time. An exchanged item cannot be exchanged.  All items purchased with a discount code, wholesale or during a promotion are eligible for store credit only. Free returns and exchanges on your first 5 orders in a 365-day period. 

 *All sales are final on international orders, Mystery items, post purchase offers and the Monthly Bracelet Club.  Items that were received free of charge cannot be exchanged or returned. All missing packages that show delivered must be reported within 10 days of the delivery date or the sale is final.