Ordering

When you choose Sashka Co., you’re not just buying a bracelet—you’re joining family that empowers artisans in Nepal and provides meals to families in need through Feeding America.

If you're not happy, we're not happy! We offer fast, free returns and exchanges. Wear the love, share the vibes, and be part of something meaningful with Sashka Co. Bracelets That Give Backâ„¢.

 

How can I pay for my order online?

Sashka Co. accepts most major credit cards and payment processers including Visa, Mastercard, Discover, American Express and PayPal. 

 

I just submitted an order; can I change it?

Orders are processed as quickly as possible, and for this reason, we cannot guarantee any changes to your order once it has been submitted. If you need to change or cancel your order, contact us below and we will make every attempt to honor your request. Once an order has been fulfilled by our shipping team, we're unable to make any changes to the order. 

 

When will my credit card be charged?

Credit cards are charged at time of check out. Order processing time is 1-2 business days before the order is shipped.

 

How many discounts or promotions can I use at one time?

You're only able to select and use one promotion at a time. Discount codes and promotions can't be doubled up. 

 

I'm having trouble placing my order online; can you help?

If you are having trouble placing your online order; please contact Customer Service for assistance.

 

What comes with my bracelet?

 Each order arrives in a Sashka Co. keepsake bag with a special artisan story card. Each order arrives with a free Sashka Co. Sticker!  If you would like additional bags and story cards, you can order them here.

 

Are all bracelets exact? 

Due to the fact that each bracelet is hand crafted the bracelet design or color may vary slightly. Some bracelets may look slightly different then images due to lighting during product photography. 

 

 How do I know what size fits me?

 Take the fit test here.

 

Did my order go through?

After placing your order, you will receive an order confirmation via email. If you do not receive this email and are unsure if your order went through, please contact Customer Service.

 

Are the bracelets sold as a stack or as a single?

Each bracelet is sold as a single bracelet unless you're purchasing a set of bracelets from our bracelet sets.

 

I can't find the item I am looking for on your website; can you help? 

If you are having trouble finding the item you are looking for, please contact us for assistance.

 

 Do you offer gift packaging?

Each order is packaged in a keepsake Sashka Co. bag with a special artisan story card. Every order gets a free Sashka Co. sticker!

If you need extra bags and story cards, you can find them here. 

 
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